Returns & Exchanges

At M.S Skincare, we want you to be completely satisfied with your purchase. If a product doesn't meet your expectations, you can return or exchange it within 30 days of delivery.

1

Initiate Your Request

Log into your account or use our guest portal with your order number and email address to select the items you wish to return.

2

Print Your Label

Once approved, download and print the prepaid shipping label provided via email and securely package your items in their original containers.

3

Ship the Package

Drop off your return package at any authorized carrier location and ensure you keep a copy of the tracking number for your records.

4

Receive Your Refund

After our quality team inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing